Policy Established: August, 2010
The Americans with Disabilities Act (“ADA”) is a civil rights law that applies to QuikTrip facilities and services. It guarantees equal opportunity and access for individuals with disabilities to QuikTrip facilities, including gas stations, convenience stores, truck stops, and travel centers (collectively “QuikTrip Stores”). The ADA requires QuikTrip facilities to be accessible to individuals with disabilities. It also requires QuikTrip to provide customers with disabilities an equal opportunity to benefit from our goods and services.
It is QuikTrip’s policy to make all changes necessary to ensure that QuikTrip Stores are accessible to and usable by customers with disabilities. It is QuikTrip’s policy to provide its customers with disabilities with the same services and assistance that it provides to all customers. QuikTrip will also modify its policies and procedures to provide additional assistance on request to customers with disabilities who may need that assistance to access our goods, services, and facilities. Common types of assistance that QuikTrip provides to customers with disabilities include the following: providing fueling assistance when more than one employee is on duty; cleaning windshields; opening doors; locating or retrieving merchandise; carrying merchandise to a customer’s vehicle, reading product labels or prices; helping customers with vision disabilities find their way around our facilities, and providing assistance in operating beverage dispensers, food service equipment, and credit/debit card payment mechanisms.
Further information about the ADA can be obtained by calling the Department of Justice’s toll-free ADA Information Line at 1-800-514-0301 (voice), 1-800-514-0383(TTY).
QuikTrip Stores and any other QuikTrip facilities open to the public do not discriminate against any individual on the basis of disability in the full and equal enjoyment of our facilities, services, and products. If there are any questions or problems regarding service or the accessibility of any QuikTrip facility, please contact the store manager or call QuikTrip at 1-800- 441-0253 or contact QuikTrip’s ADA Coordinator at 918-615-7937 or
mthornbr@quiktrip.com.