Question:
I'd like to know the easiest way to make changes to my fleet account. We change drivers quite often and occasionally we need to replace a card that has been lost.

Answer:
We have several choices. Once the contact person has enrolled in our FleetServices Online program, they can make almost all of the necessary changes right here on our website, including card replacement orders, driver changes and transaction review. Account maintenance can also be completed at any time by using the customer service hotline. Our toll-free hotline number is 800-492-0669. If you wish to use e-mail, send your changes to QuikTripFleet@quiktrip.com.

Question:
I've recently taken a job at a company which has had some past credit problems. We are back on our feet and fulfilling our obligation in a timely manner, but we still have the poor credit history. Are we forced to purchase fuel with cash or will QT work with us in establishing an account?

Answer:
Thanks for the honesty. We've got several options you may want to consider. In addition to our regular 26-day cycle pay-by-check terms we also have:

• Cash deposits: We can design a program which provides fueling on credit in conjunction with a cash deposit.
• Bank issued letter of credit: This is basically the same as the cash deposit, except it's the letter of credit which provides the security.
• Electronic payment options: This program is very popular. We offer a way for you to keep your fuel bill at a minimum by drafting an account of your choice either daily, every ten days, on the 5th of the month or on the 26th of every month. Ask about our incentives on the Electronic Fleet Payment System(EFPS).
• Cross Corporate Guarantee: This program provides a way for a well-established parent company or associated business to co-sign for fueling credit.
• Personal Guarantee: An account is established based on the strength and credit history of a principal within your company.

We hope one of these options, or a combination of these, will meet your needs.