jQuikTrip® Mobile App FAQs

General App Functions:

Where can I find nutritional information?

How can I update my profile including favorite locations, favorite menu items and preferred fuel type?

I forgot my password. What should I do?

What are the password requirements?

How do I transfer my account info if I get a new phone?

QT Specific App Functions:

How do I locate a QT near me?

Why are only twenty stores displayed at one time?

How often do you update gas prices in the app?

What are the QT Kitchens hours?

Why aren't gas prices published on the store details and store location pages?

How many stores can I have as a favorite?

How do I add/delete favorite locations?

I want to set my preferred fuel type to something other than 'Unleaded'. How can I do that?

How do I turn off the push notifications?

Why does someone else have more coupons than I do?

Mobile Ordering Specific Functions:

Why do I need to create a new account?

How do I create an account?

How do I place an order?

Do I have to create an account in order to place a mobile order?

How do I know if an item is available to order?

How will I know if toppings or extra items are unavailable?

How do I pay for my order?

How do I add a payment method?

Why can't I pay in store?

How do I verify my account?

Can I place an order for the next day?

What is a QuikOrder?

How do I set a QuikOrder?

Where do I pick up my order?

What should I do if my order was made incorrectly?

Can I change my order once it has been placed?

I forgot to add something to my cart before I placed my order. Can I add items to my order once it has been placed?

Can I cancel my order?

If I cancel my order, will I get a refund?

Do you store my payment information?

Is my payment information safe?

After I submitted my order, I realized I ordered from the wrong store. How can I change that?

Is there a limit on how many items I can order?

Is there a limit on the price of my cart?

What happens if I forget to pick up my order?

Why can't I select 'order' at some stores?

Why won't some of my coupons redeem in my mobile order cart?

I cancelled an order where I used a coupon. Do I get that back?

I have additional questions. How can I reach customer service?

I have additional questions about the mobile app, how can I get them answered?